Waterman Property Advocates - Reviews
Review Insights
Summary of client reviews
Overall, Waterman Property Management has received overwhelmingly positive feedback for their efficient and professional service, although there are some concerns regarding their policies for out-of-state applicants. The majority of clients express satisfaction with the team's responsiveness and care.
Strengths
- + Efficient and responsive service
- + Professional and knowledgeable team
- + Personalized and attentive care
- + Smooth and stress-free process
- + Highly recommended by clients
What could be better
- - Rigid policies for out-of-state applicants
- - Lack of communication during the application process
- - Difficulties in securing housing from another state
- - No flexibility in lease signing methods
- - Unnecessary complications in the rental process
Frequently Mentioned
Featured Reviews
I am not in the habit of writing reviews online. Until now. My review of Matt O'Donoghue from Waterman's has been done voluntarily. That's how impressed I've been. Living interstate and wanting to re-locate to Adelaide, looking for a suitable property at arm's length became virtually impossible. It took me a year of fruitless searching ,spending a fortune on air fares, not to mention the frustration, disappointment and stress to realise that I couldn't do it alone. Then someone mentioned using a Buyer's Advocate, and that's where Matt O'Donoghue came in. Suddenly I had someone on the spot in Adelaide representing me. All for a flat fee. No commissions, no vested interests. I can't begin to tell you of Matt's extreme professionalism, honesty, patience (he needed that!) and understanding, not to mention access to off-market properties and background information I'd never source myself. Then he found me my dream home! It went up for auction, with Matt bidding on my behalf and communicating with me by phone, every step of the way. I have never experienced negotiating skills like Matt's. And we bought it! What else can I say? Yvonne Grant, Sydney.
5 August 2023
We’ve had a positive experience with Waterman Property Management managing several of our rental properties. Their team has consistently been efficient, organised, approachable and highly knowledgeable across every interaction. What stands out most is the genuine care they show in what is ultimately a people business. Professionalism combined with a personal approach really makes a difference. Highly recommend Waterman Property Management to anyone looking for a reliable and well-managed property team.
27 May 2026
Saw Chris Waterman at the Coast FM open day, where he had a stand and enquired about his services regarding buying a property. Within a couple of weeks his buyers agent Matt O'Donoghue found a lovely off market 3 bedroom homette at a decent price. Matt was in complete contact during the entire time doing all the dirty work so my wife and myself didn't have to do anything...he did it all. Would certainly use again without hesitation.
10 February 2026
Showing 56 of 56 reviews
Christine Tsai
We’ve had a positive experience with Waterman Property Management managing several of our rental properties. Their team has consistently been efficient, organised, approachable and highly knowledgeable across every interaction. What stands out most is the genuine care they show in what is ultimatel...
Pp Gg (Ppg)
Terrible experience trying to secure a property with this. Navigating the rental market from another state is stressful enough, but this agency made it unnecessarily difficult. Despite providing all necessary references and financial documentation, they refused to offer any flexibility for out-of-st...
Peter Thompson
Saw Chris Waterman at the Coast FM open day, where he had a stand and enquired about his services regarding buying a property. Within a couple of weeks his buyers agent Matt O'Donoghue found a lovely off market 3 bedroom homette at a decent price. Matt was in complete contact during the entire time ...
Gan Solomon
I’m extremely happy with the service Kelly and her team provided in leasing out my property. From the very beginning, they were professional, proactive, and incredibly easy to work with. Kelly kept me updated at every stage, offered clear advice, and made the whole process smooth and stress-free. I ...
Matthew Dockrill
Very happy with the team at Waterman. Have been dealing with Kelly and Bianca for a few years now and they have always been outstanding to deal with. Clear, responsive communication and always go the extra mile. Highly recommend.
Simone
Kelly and Bianca have been a pleasure to deal with from the moment I called them to say I was looking at renting my property. As a first time landlord, they guided me through the whole process with trusted advice, timely information, competitive rates, and quick responses which helped me secure my i...
sarah theiss
Waterman have been proving property management services to us for 2 years. Excellent, responsive service - right on top of any issues. Would highly recommend
Mark G
As a landlord, I have been very satisfied with the efficient and courteous service provided by the staff at Waterman’s Property Management. I have been a client of theirs for the past seven years with no issues. They are experts in the Adelaide market and always achieved the best rental returns with...
Hans-Joachim Kloss
Never looked back! After switching from another property Manager to Waterman Property Management we never looked back until we sold the unit a decade later. Kelly and her team treated our property as it would be her own. Kelly's eye for detail is exceptional and her professional service, communica...
Li Shuiling
Kelly and Bianca are very professional and reliable. We are very happy with their fantastic service on managing our rental property. We truly recommend their service to anyone who needs service or advice on property management
Rating Breakdown
Review Trend
4.7 average rating vs 4.9 across all buyer's agents on PropertyGo
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