Be the agent buyers call

No. Agencies, never buyers, pay for PropertyGo, and listing is free. An agency can choose Pro, Featured, a Spotlight placement or a single unlock, and none of that changes who our matching tools shortlist.

Yes, for as long as you like. Buyers can call you, book a call, send a message or visit your website from your profile whether you pay or not, and every message and call request reaches your Leads page with the buyer's brief. You can open the buyer's contact details on any of them for A$49.

Fewer distractions on the page you hand out. A free listing carries six competing agencies at the foot of every tab, and the best-reviewed agencies in your state on your Reviews tab. Pro, Featured and the Pro trial take both off, for every visitor, so a buyer reading your profile sees your reviews, your fees and your track record, and no alternatives.

No. On a free listing you can unlock any single enquiry for A$49. Pro opens 3 enquiries in any 12 months free, then A$49 each. The free Pro trial when you first claim your profile shares that one allowance of 3: enquiries you open free on the trial count toward Pro's 3 in those 12 months, so the two never add up to more. An enquiry you have opened stays open for good, even after Pro ends. Featured opens every enquiry, and it also buys placement, which a one-off unlock does not.

When you claim your profile for the first time, Pro is yours free for 7 days, with no card. It ends on its own and never turns into a charge. It is Pro in full, the free enquiries included, and nothing more: not Featured's contact details on every enquiry, position, label or Buyer radar. The free enquiries are Pro's own 3 in any 12 months, not extra ones: any you open on the trial still count toward them for 12 months if you then subscribe to Pro. Each profile gets it once. We may stop offering it to newly claimed profiles at any time; a trial already running keeps its 7 days.

Yes, from the Subscription page in your agent area. Moving up is charged straight away for the rest of the period you are in. Moving down takes effect straight away too, and the unused part of what you paid becomes credit on your account, which comes off your next invoices. Moving from Featured to Pro also locks every enquiry you did not open on its own again, straight away. A founding discount stays with Featured on monthly billing and does not carry over to Pro; moving Featured to yearly billing ends it.

Any time, from the Subscription page in your agent area. Pro and Featured stay on until the end of the period you have paid for, as our Terms set out. After that your profile and reviews stay as they are, and your history is kept, but you are listed after Featured agencies, rival agencies can show on your profile again, and any enquiry you did not open on its own locks again. Pro's free enquiries end with it too: a buyer's contact details are A$49 an enquiry from the next one, and enquiries you already opened stay open.

No. How many buyers reach you depends on your area, your reviews and your profile, and we never promise a number. Every claimed listing sees its last 30 days in totals, and Pro and Featured add the day-by-day buyer log, so you can see what really happened and decide whether a plan is worth it.

In the directory's default order, Featured agencies come first, then listings running a Spotlight in the order their runs began, then claimed profiles, then everyone else, by number of reviews inside each group. On your city pages, agencies based in the city come first and those servicing it from elsewhere follow; within each section Featured agencies lead, then everyone else by Google rating and then by number of reviews. Pro does not change where you are listed. Featured agencies carry a Featured label, and a listing running a Spotlight carries a Spotlight label.