Review Insights
Strengths
- + Excellent customer service
- + Responsive team
- + Knowledgeable agents
- + Professional management
- + Great communication
Areas to Note
- - Unethical practices
- - Ignored ongoing issues
- - High fees for inadequate service
- - Falsified invoices
- - Lack of support during critical times
Frequently Mentioned
Sydney Slice has received a mix of reviews, with many praising their customer service and professionalism, particularly highlighting the efforts of specific agents like Lauren. However, there are significant concerns regarding unethical practices and lack of support in critical situations, which potential clients should consider.
Based on 20 reviews analysed
Featured Reviews
Lauren came to us highly recommended by a few people so we were already pretty comfortable in our choice to go with Sydney Slice. Our situation was quite unique in that we were looking for a family home which either included a granny flat, an add-on/duplex or land size that could accommodate a build, in order for us to live as an intergenerational family with my parents. Apart from juggling full-time jobs and a month overseas, I was also travelling interstate to care for family and navigating a newly diagnosed chronic illness so having someone doing so much of the house-hunting legwork for us was an absolute godsend. Through regular check-ins and iterative drilling down with us and my parents, Lauren got a great feel for what we needed and our particular and unique tastes. She encouraged us to look outside our defined hunt-zone and, as a result, found us the perfect property. We had slightly baulked at the fee initially but when we consider how much work Lauren put in on her hunt, it's justified. She really pounded the pavement and saw many homes where she made the call to save us the bother. But where Lauren really earned her keep was at the point we found the property we wanted to buy. She was so thorough and helpful going through the building inspection, she attended multiple visits with our extended family, provided advice on what we could do with the property (renos etc), provided a detailed comparison report and, most importantly, negotiated the price for us to the point where we spent substantially less than if we had negotiated without her. This act alone justified and easily paid for Lauren's fee. We have been in our 'new' home for 4 months now and are so happy. I seriously don't think we could've done it without Lauren!
3 March 2025
Excellent experience, 10/10 customer service. Very responsive team who always go above and beyond. Would highly recommend working with the SydneySlice team for managing your property or for buying a property. Thank you Deb, Steve and team!
13 June 2024
Sydney Slice has been managing my rental property in Bondi, I couldn't have asked for better agents. From the moment I contacted them they acted promptly and professionally, inspecting the property immediately, photographing it professionally, listing it and finding a great tenant almost instantly. I am so impressed with both Melanie and Gayle, Melanie goes above and beyond to always keep me in the loop with communication, updates and consistently goes out of her way to accommodate me. I have no hesitation in recommending Sydney Slice to others renting out their properties. I have had other agents in the past who have continually disappointed me and dealing with Sydney Slice is like a fresh of breath air!! So very happy with them and for once I can relax knowing that my property is in the hands of complete professionals.
4 September 2019
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Showing 41 of 41 reviews
Helen Chen
Very disappointed with the unethical property management here. They are attempting to claim my entire rental bond using a falsified cleaning invoice from 'Kleen Star'. The invoice charged $715 for 11 hours of cleaning for a tiny 1-bedroom, 1-bathroom apartment. However, independent building CCTV foo...
Brittany Smith
Excellent experience, 10/10 customer service. Very responsive team who always go above and beyond. Would highly recommend working with the SydneySlice team for managing your property or for buying a property. Thank you Deb, Steve and team!
Lisa Maree
Sydney Slice has been managing my rental property in Bondi, I couldn't have asked for better agents. From the moment I contacted them they acted promptly and professionally, inspecting the property immediately, photographing it professionally, listing it and finding a great tenant almost instantly. ...
Lorna Gallagher
We leased the property from Sydney Slice for over 3 years before moving interstate. Over the three years of being a tenant, Sydney Slice were great to deal with. Any issues or queries we had they handled them straight away and always very pleasant to deal with. Property managers don’t often get th...
Ágatha Alves Prudêncio
We recently moved from another country and since then we have had great and prompt assistance from agents and staff with all matters, specially by Madison Quail who kindly and very responsive assisted us in a particular issue.
Rose Marinelli
Disappointed – Not Worth the 1.7% Fee After my experience with Sydney Slice, I can honestly say I would never use a buyer's agent again. I paid 1.7% expecting professional guidance and advocacy, but when it really mattered — like during due diligence and a serious issue with the hot water system — ...
Victoria McAlary
Lauren Goudy is an excellent buyer’s agent with a true passion for real estate in Sydney’s Eastern Suburbs. It was Lauren's expertise, knowledge and ambition which led to successful purchases of our two properties over 8 years. Lauren is extremely personable and took the time to get to know us and ...
Nick Berridge
Lauren was an absolute lifesaver in our home buying journey! She was incredibly knowledgeable about the market, always available to answer our questions, and a skilled negotiator. Her dedication and hard work helped us find the perfect home within our budget. She made the whole experience of buying ...
Claire Wainwright
Lauren came to us highly recommended by a few people so we were already pretty comfortable in our choice to go with Sydney Slice. Our situation was quite unique in that we were looking for a family home which either included a granny flat, an add-on/duplex or land size that could accommodate a build...
c sims
Sarah and Cath did a wonderful job helping us with a smooth transition from our home in Perth to our new apartment in Rose Bay. Thanks to their work, it was a very smooth process, and we are grateful for Sarah negotiating our requirements as tenants alongside those of the owner. Sarah and Cath both ...
