Rose & Jones

4.8Rated 4.8 out of 5 from68 Google reviews

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Rose & Jones reviews

Showing 51 of their 68 Google reviews, newest first.

Rating breakdown

4.8

Rated 4.8 out of 5

68 Google reviews

5
46 (90%)
4
0 (0%)
3
0 (0%)
2
1 (2%)
1
4 (8%)
The 51 Google reviews shown here

What their buyers say

Who reviewed them
What they mention

Read from the Google reviews shown here. A review can count under more than one.

Review insights

Overall, the reviews highlight a strong positive experience with the buyer's agents at Rose & Jones, particularly with Lisa, while also pointing out significant issues with property management services. The agency's strengths lie in their knowledgeable and supportive agents, but there are areas for improvement in their property management team.

Tone of the reviews: 75% positive, 10% neutral, 15% negative.

Strengths

  • Excellent communication
  • Professional and knowledgeable agents
  • Responsive and attentive service

What could be better

  • Poor property management
  • Lack of communication from some agents
  • Negligence in handling repairs

Google reviews of Rose & Jones

Rating
About

51 reviews · newest first

Louise Riggs

5 out of 5

I’ve been renting for many years and have dealt with quite a few property managers over that time, and Rose & Jones have genuinely been excellent. Their communication is always prompt and they show real advocacy and support for tenants. It’s refreshing to deal with an agency that is both efficient a...

Alberto F

5 out of 5

Just bought a property through Rose & Jones Queensland and honestly had a really good experience with Oliver, Sarsha and Kurt. What I appreciated most is that they negotiated an off-market deal that went super smoothly. The whole process felt easy and pretty stress-free, and we found the right prop...

  • Off-market access
  • Negotiation

Bradley Nardi

5 out of 5

We used the Rose and Jones team to tenant our Burleigh Heads unit for a number of years. The team was always responsive and brilliant to deal with across the board from Ash to Ben and Oli - highly recommend.

Carla Paes

5 out of 5

We cannot thank Lisa enough for her amazing support throughout the entire process. It is not an easy task, but she put in so much effort to help us achieve exactly what we were looking for. She was incredibly attentive, patient, and professional, always willing to go the extra mile to support us. W...

James Williams

5 out of 5

We have had a great experience with both Ben (Sydney) and Oliver (Gold coast) at Rose and Jones. Buyers agent experience was seamless with reports and recommendations suiting our brief. Property management is also top tier and competitively priced. Highly recommend.

Alison Weight

5 out of 5

We had an amazing experience working with Lisa, on a very niche, and particular brief which was not pigeon-holed to one area of Sydney. She was working across many different areas for us (Lower North Shore, Eastern Suburbs, Inner West, Inner City & Northern Beaches) helping to find our perfect prope...

  • Negotiation
  • Choosing a suburb

Kirsty North

5 out of 5

After 5 months of attempting the search for a new home myself, my broker referred me to Lisa. She was s godsend, setting my worries at ease, taking time to discover what expectations I wanted in a property and going the extra mile to support my accessibility and mobility needs. I found the perfect ...

Emily Townsend

1 out of 5

Absolutely horrific experience with Georgia and the team at Rose and Jones Property Managers. Half of our roof blew off on 2 July 2025 during a huge storm, it is now 30 July and still NO PROGRESS AT ALL on repairing the roof. We have had no heating, mould smells through the house a damp and discolou...

George Chambers

5 out of 5

Lisa was personable, persistent, communicative and attentive, even though I was in the less expensive end of the market. I bought an apartment in Surry Hills, a property market Lisa knows well, from agents to streets and specific buildings. Her expertise in investing in, managing and buying apartme...

  • Negotiation

Charlotte Symes

5 out of 5

Georgia Zanarini has been excellent throughout our letting process. From a tenant perspective she has promptly dealt with any queries, organised tradespeople when needed and generally been proactive and ensured smooth management of the property. She is polite, friendly and easy to deal with. Thank y...

Showing 1 to 10 of 51 reviews

Review trend

Reviews per month, last 24 months

Drawn from the 51 reviews shown here, not all 68 that Rose & Jones has on Google.

15 reviews from Nov 2024 to Oct 2026, by month. The busiest month was March 2025, with 4 reviews. Latest review 27 May 2026 · 6 reviews in the last 12 months.

4.8 average rating, against 4.9 across all buyer's agents on PropertyGo.

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