Independent Property Brokers - Reviews

4.8
121 reviews on Google
View full profile

Review Insights

Summary of client reviews

Overall, the reviews for Justin and the Independent Property Brokers highlight a strong emphasis on professionalism, support, and effective communication, especially for first home buyers. However, there are concerns regarding one negative experience that indicates a potential lack of understanding of client needs in some cases.

😊
85%Positive
😐
10%Neutral
😞
5%Negative

Strengths

  • + Excellent communication
  • + Stress-free process
  • + Professional and dedicated team
  • + Knowledgeable about local market
  • + Supportive and caring approach

What could be better

  • - Failed to understand buyer's needs
  • - Pushed personal ideas onto clients
  • - Threatened legal action for reviews
  • - Inappropriate behavior
  • - Lack of flexibility in suggestions

Frequently Mentioned

Justin 12professional 7support 6process 6recommend 6first home 5help 5experience 5service 5property 5

Featured Reviews

Peter Tofari
Most Detailed

I wholeheartedly recommend Independent Property Brokers to anyone seeking a stress-free and positive residential leasing experience in the Richmond, Victoria area. What truly set this team apart was their outstanding communication. In an industry where things can often feel rushed or confusing, I was consistently impressed by their prompt, clear, and professional responses. Every question I had, from initial inquiry to final lease signing, was addressed quickly and with genuine helpfulness. This level of transparency and responsiveness made the entire process incredibly smooth and gave me complete confidence every step of the way. The staff at Independent Property Brokers are clearly knowledgeable about the local Richmond market, helping us quickly secure a tenant that perfectly matched our needs. If you value efficiency, local expertise, and, most importantly, reliable and excellent communication, look no further than Independent Property Brokers. They truly are the gold standard in residential leasing.

29 October 2025

Neil Broomhall
Latest 5-Star

Justin and the team at IPB are honest, dedicated and deliver amazing outcomes for their clients. Having helped buy my first home back in 2009, I wouldn't have gone anywhere else for my first investment property. Justin exceeded our expectations and we couldn't be happier with the service received.

1 July 2026

Jac S
Recent

Justin was fantastic to work with and made the whole buying process feel so much less overwhelming. As nervous first home buyers, we really valued having someone in our corner who understood exactly what we were looking for and guided us through every step with confidence and care. He listened carefully to our wishlist, understood our brief incredibly well, and gave us thoughtful recommendations on suburbs and pockets that would genuinely suit our needs and lifestyle. He was a huge help throughout the entire journey. From organising and helping us interpret building and pest reports, to handling the negotiation process and taking so much of the stress off our shoulders. Even after the purchase was done, Justin went above and beyond by coming back to help us with our settlement pre-inspection, which we really appreciated. We’re so grateful for all of his support and wouldn’t hesitate to recommend him to anyone, especially other first home buyers.

25 June 2026

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Rating

Showing 64 of 64 reviews

Neil Broomhall

Neil Broomhall

5 out of 5

Justin and the team at IPB are honest, dedicated and deliver amazing outcomes for their clients. Having helped buy my first home back in 2009, I wouldn't have gone anywhere else for my first investment property. Justin exceeded our expectations and we couldn't be happier with the service received.

Jac S

Jac S

5 out of 5

Justin was fantastic to work with and made the whole buying process feel so much less overwhelming. As nervous first home buyers, we really valued having someone in our corner who understood exactly what we were looking for and guided us through every step with confidence and care. He listened care...

Tze Hui Ling

Tze Hui Ling

5 out of 5

I had the pleasure of dealing with Justin and Nivek. They were very professional and prompt. Their support throughout the process was invaluable, making the process stress-free. I was able to secure a lease for my property in a very short turnaround time. I highly recommend their services👏

Lisa Fox

Lisa Fox

5 out of 5

Oh my , these guys are faultless, justin and Nivek from start to finish .they care and they are efficient, they follow through . The service is amazing ! I don’t know why you would use anyone else .

David Valencia

David Valencia

5 out of 5

We had a great experience with Independent Property Brokers. Nivek helped us throughout the process and was professional, friendly, and very supportive. Everything was clear and smooth, which made it much less stressful. We also had some really nice moments in St Kilda, which made the experience eve...

Peter Tofari

Peter Tofari

5 out of 5

I wholeheartedly recommend Independent Property Brokers to anyone seeking a stress-free and positive residential leasing experience in the Richmond, Victoria area. What truly set this team apart was their outstanding communication. In an industry where things can often feel rushed or confusing, I wa...

Andrew Slavkovic

Andrew Slavkovic

5 out of 5

Justin and his team was awesome to work with. He made renting out my place super easy and handled everything really professionally. The whole process was quick, stress-free, and he did all the heavy lifting so I didn’t have to worry about a thing. Couldn’t have asked for better support — highly reco...

Cathy Jiang

Cathy Jiang

5 out of 5

Excellent experience with Justin as our buyers agent. We had been looking for our first home on our own for a few months without any luck, and then we were recommended Justin, especially given his unmatched knowledge of the local area. He was very thorough, took into account all our housing preferen...

Camilo Guzman

Camilo Guzman

5 out of 5

Justin has been incredible to work with. As first home buyers, we honestly couldn’t have asked for a better guide through the process. From the very beginning, he really took the time to understand what mattered to us and made the whole experience feel smooth and stress-free, as much as buying a pro...

Micaela Ledin

Micaela Ledin

5 out of 5

As a first home buyer I was daunted by the process and didn't know where to start. With Justin's support, expertise and commitment, I was able to find my dream home with much more ease and confidence. I highly recommend IPB!

Showing 1 to 10 of 64 reviews

Rating Breakdown

5
58 (91%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
6 (9%)
Based on the 64 reviews published on PropertyGo (of 121 on Google)

Review Trend

4.8 average rating vs 4.9 across all buyer's agents on PropertyGo

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