Review Insights
Summary of client reviews
Overall, the reviews highlight the exceptional service provided by Kylie and Jenny at Property Solutions 101. Clients consistently praise their professionalism, communication, and ability to simplify the property buying process, making them highly recommended agents in the Newcastle area.
Strengths
- + Exceptional service
- + Knowledgeable team
- + Stress-free process
- + Great communication
- + Trustworthy and reliable
Frequently Mentioned
Featured Reviews
SEE FINAL POST AT BOTTOM17/6/18 Very poor communication. Have been in rental for one month and have difficulty getting responses to agreed upon expectations. Would not advise using this management as it stands. Much room for improvement.18/6/18 As of this morning, seems to be some movement on the property issues we have reported but still no communication efforts made by management to us directly. We would like a response and not just a call from a repair person out of the blue. Is that too much to ask? Raising my review to an addition star (3) for at least some movement.18/6/17 PMResponse read below.No, not all requests have been addressed. I sent a list and only a couple have been responded to by way of a very nice handy man, not by your email or call.We will be contacting you tomorrow. Going forward, please contact me directly for future repair work. I am the one with better access to having the house available.Minus 2 star for responding here and not directly to us.19/6/18After calling and speaking to original contact for our property, hopefully better communication will ensue regarding property issues. The conversation seemed to be genuine. Will update rating but will continue to look for improvement on their part with regards to responses to the issues reported.16.10.2018 Update!As of today, all items have now been addressed. I would say that once we began communicating with J, the interactions were much more successful. There were regular updates.Yes, it would have been better if all items had been completed before now, (in the rental 5 months now) but we were willing to continue patiently as long as communication was open, clear, and responsive as to expectations and progress.Looking forward to our stay.....
5 August 2019
Jenny and Kylie make a fantastic team. I provided a brief of what I’m after, we discussed the suburbs and types of properties best suited. They’re straight forward, trustworthy, easy to work with and on the ball in finding the best properties for me to consider. They made the process of finding the right property was very simple and quick. I highly recommend Property Solutions 101 team as they will find you the right property without the hassles and roller coaster.
5 August 2026
A fantastic service - I booked a 1 hour 'negotiation skills' consultation with Kylie who could not have been more helpful, professional and knowledgeable. Her advice was tailored specifically to my situation with follow-up calls beyond the original hour that supported me to negotiate confidently on a property. I highly recommend booking this service with Kylie.
1 June 2026
Showing 64 of 64 reviews
Wenny Hariman
Jenny and Kylie make a fantastic team. I provided a brief of what I’m after, we discussed the suburbs and types of properties best suited. They’re straight forward, trustworthy, easy to work with and on the ball in finding the best properties for me to consider. They made the process of finding the ...
Yvette
A fantastic service - I booked a 1 hour 'negotiation skills' consultation with Kylie who could not have been more helpful, professional and knowledgeable. Her advice was tailored specifically to my situation with follow-up calls beyond the original hour that supported me to negotiate confidently on ...
Geoff Mullard
In November 2025 I started working with Jenny and Kylie from Property Solutions 101 to find me a forever home. Nothing was too much trouble for the team and I came away feeling I'd been listened to. When I was unavailable for the final inspection on settlement day, they even stepped into the breach ...
Em and Marty
We used Property Solutions 101 to purchase an investment property in our super fund and are absolutely thrilled with the result. Kylie and Jenny’s service is truly outstanding. We were amazed at how quickly everything came together, and the ongoing support after purchase has been fantastic. We would...
Matthew Scown
Kylie and Jenny are without a doubt the best at their craft, they simplify the entire process from inspecting countless properties through to when we finally got the keys to our new house. They understand and execute to perfection and most importantly their communication and care is top class. The o...
Christina Wright
Working with Jenny and Kylie made the entire property search process so much easier and far less stressful — especially as we were buying out of area. Their in-depth knowledge of the local suburbs, current market climate, and the different agencies was invaluable. Their strong relationships with loc...
James Ducky
Kylie and Jenny were fantastic from day one. They took our requirements and very quickly found us an off market property that met our needs and budget. Both of them were with us through contract negotiations, setting special conditions and finally throughout settlement. Property Solutions 101 took c...
Gemma Bartlett
My husband and I found working with Jenny and Kylie a great experience. Once a clear brief was established, they found us the perfect house that came in under budget. They did all the leg work with the selling agent, solicitor, and building inspection and all the other little bits and pieces afterwa...
Priscilla Thwaites
We had the pleasure of working with Kylie and Jenny from Property Solutions 101 to purchase a property and their service was exceptional. From the start, their deep industry knowledge and understanding of the local market gave us complete confidence. What stood out most was their honesty, trustworth...
Ashley Johnston
I had the absolute pleasure of working with Jenny and Kyle as my buyer’s agents during my home search in Newcastle, and I couldn’t have asked for a better team. From the very beginning, they were responsive, knowledgeable, and completely committed to helping me find the perfect home, and they did ju...
Rating Breakdown
Review Trend
4.8 average rating vs 4.9 across all buyer's agents on PropertyGo
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