Property Home Base - Reviews

I couldn’t speak highly enough of Property Home Base and the service they provided throughout my property purchase journey. I initially worked with Alan and then with Zach, and both were fantastic. What stood out from the very beginning was the time they took to get to know me as a person and to really understand what I was looking for in my first home. Rather than treating me like just another client, they genuinely listened and tailored their advice to my needs, goals, and preferences. As a first home buyer, their guidance was invaluable. They were always honest and transparent about the pros and cons of properties, provided balanced advice, and helped me navigate the process with confidence. I always felt they had my best interests at heart and were committed to helping me make the right decision. Their responsiveness was exceptional—I could reach out at any time and always received prompt, helpful support. They made what can be an overwhelming experience feel much more manageable. On top of that, Alan and Zach were incredibly friendly, approachable, and both have a great sense of humour, which made the whole experience genuinely enjoyable. Even my mortgage broker commented on how lovely they were to deal with, which speaks volumes about their professionalism and the relationships they build with everyone involved in the process. I would highly recommend Property Home Base to anyone looking to buy property, whether you’re a first home buyer or an experienced purchaser. Their expertise, honesty, responsiveness, and genuinely personal approach set them apart.

18 June 2026

Jo-Anne was exceptional from the moment I first contacted her. She immediately got to work, kept me informed throughout the entire process and made what could have been an overwhelming experience feel seamless and manageable. Her knowledge, persistence and professionalism were invaluable, and she successfully secured my first dream apartment. I genuinely do not believe I would have achieved this result without her support and guidance. I am incredibly grateful and would highly recommend Jo-Anne to anyone looking for an outstanding buyer’s advocate.

20 July 2026

This wasn’t our first time purchasing a property, and while we knew most of the steps and what to look out for, Kate Shapiro at PHB was there to support us all the way. She helped us hone in on the type of properties we were looking for, and when Saturday mornings were a bit hectic Kate had no hesitation in helping us attend the inspections. Then came the negotiation which is where a buyers agent can easily pay for the investment in multiples. Kate saw the opportunity and started the negotiation strongly. And the price we ended up on was well below what we thought we would have to pay. The service didn’t stop once the contract was signed, reminders on what we needed to do to line up the conveyancing and finance, Kate also attended the final inspection on our behalf due to a scheduling clash. Plus she even helped us by making arrangements for the “sold” sign pic we really wanted. I can’t recommend Kate and the Property Home Base team highly enough. Buying a house is stressful. Engaging PHB gives you that assurance you’re doing it right and you’ll get the result you’re after.

5 June 2026