Pivot Property - Reviews

5.0
462 reviews on Google
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Review Insights

Summary of client reviews

Overall, the reviews for Pivot Property Buyers highlight a consistently positive experience with their services. Clients appreciate the professionalism, support, and expertise of the team, making the property buying process smooth and enjoyable.

😊
100%Positive
😐
0%Neutral
😞
0%Negative

Strengths

  • + Excellent communication
  • + Professional and knowledgeable team
  • + Supportive throughout the buying process
  • + Access to off-market properties
  • + Smooth and stress-free experience

Frequently Mentioned

Pivot 20property 15buyers 12team 10experience 9support 8knowledge 8process 7recommend 7agent 6

Featured Reviews

Faith Wignall
Most Detailed

A couple of years ago, I was seeking out information about using a buyers agent. Henry was very helpful, informative and generous with his time to allow us to understand how engaging with a buyers agent can assist in our home buying journey when we became ready. After two years of getting ourselves ready with finances, market information, and our own property buying brief, we sought out a few buyers agents to understand how they could assist us with this big step. Many of the agents, didn't listen to our needs, were telling us what we could do and should do, and on paper offered much of the same services and strategies with finding the right property. We chose Henry and his team, because they had listened to our needs, respected boundaries with communication and follow up and paid attention to what was important for us in a property given we were aiming for a very competitive price range in a very competitive area. Once we began working together, this June I didn't have a lot of hope, due to the time of year and lack of listings on or even off market. But, once we saw one or two properties, we felt like we were getting closer, and by August we found one that suited our needs as a small family. The whole process from reviewing the contract, strata report and all the due diligence right through to the auction, negotiation and now settlement, we have been guided with confidence, professionalism and clarity by the Pivot team.The overall benefits received by enlisting this qualified team to use their experience with negotiations, relationships with sales agents, strata specialists, builders and understanding the perspective of the vendors has been extremely valuable to our busy working schedules and stress levels as first time home buyers.We felt confident, well researched and ready to purchase when we did. We achieved an amazing result at auction, where we paid less than we would have if we had done this on our own. We are extremely pleased with the result and highly recommend Pivot Property Buyers for anyone entering the property market.

21 September 2024

Simon van Rysewyk
Latest 5-Star

Sam Williams from Pivot Property Buyers was excellent to work with throughout my Sydney property purchase. He was always professional, knowledgeable, responsive, and provided clear guidance at each stage of the process. He was available to chat at any time. His market insight and negotiation support made the experience far less stressful for me and my family, and we really appreciated his honest advice and attention to detail. I happily recommend Sam and the Pivot Property team for property buyers in Sydney.

26 May 2026

Catherine Rickwood
Recent

We had an exceptional experience working with Henry Hughes. Right from the get go Henry took the time to understand exactly what we were looking for and made the entire process feel effortless. We don't live in Sydney, so leaning on Henry's network and relationship with agents was an absolute bonus. He'd also do the first inspections and send photos and videos of the property. If we were interested, Henry would arrange a property inspection at a time that worked for us. His market knowledge, attention to detail, and professional network were second to none. What was particularly good was his ability to combine this knowledge and his understanding of our needs so that he broadened our horizons to a suburb that had only been on the fringe of our thinking. Because of this, he sourced a fantastic off-market apartment that we never would have found on our own. Henry managed every step of the process seamlessly - from identifying suitable properties and coordinating inspections through to due diligence, negotiations, and final purchase. His communication was outstanding throughout, and we always felt informed, supported, and confident in every decision. Most importantly, his relationship with the sellers agent and his negotiation skills were exceptional and played a huge role in securing the apartment at a price we're happy with. We couldn’t be happier with the outcome and would highly recommend Henry Hughes to anyone looking for a knowledgeable, proactive, and trustworthy buyer’s agent. Absolutely worth every cent.

22 May 2026

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Rating

Showing 108 of 108 reviews

Simon van Rysewyk

Simon van Rysewyk

5 out of 5

Sam Williams from Pivot Property Buyers was excellent to work with throughout my Sydney property purchase. He was always professional, knowledgeable, responsive, and provided clear guidance at each stage of the process. He was available to chat at any time. His market insight and negotiation support...

Catherine Rickwood

Catherine Rickwood

5 out of 5

We had an exceptional experience working with Henry Hughes. Right from the get go Henry took the time to understand exactly what we were looking for and made the entire process feel effortless. We don't live in Sydney, so leaning on Henry's network and relationship with agents was an absolute bonus...

James Allan

James Allan

5 out of 5

We couldn't be happier with Damian as our buyers agent. His deep knowledge of the market gave us real confidence throughout the whole process, and when it came to our purchase he got us a great price. He nailed our brief and managed to secure us in a better property and location than we were expect...

Nicola George

Nicola George

5 out of 5

James and the team at Pivot were absolutely fantastic. As first-time home buyers, they made what could have been a really overwhelming process feel smooth and manageable. They helped us navigate every step with confidence, always taking the time to explain things clearly and answer our questions. Th...

Valdis Macens

Valdis Macens

5 out of 5

Pivot Property Buyers provided outstanding service in realising our Coogee property purchase. They are a tight and professional group of very skilled people. Henry initiated our searching journey with clarity and direction, James did the hard yards of sourcing and presenting properties to our brief ...

Elaine Schad

Elaine Schad

5 out of 5

Oskar and James were a recommendation from a friend and they were professional and great to work with. Their knowledge of the local market is exceptional. We wouldn’t have had the confidence to pursue the property in the timeframe we had. The due diligence they did for us - we could not have done i...

Ana L

Ana L

5 out of 5

Huge thanks to Henry, Elise, and the whole Pivot team! ☺️ Just a few weeks after engaging them, they found us our off-market home — something that would not have been possible without their network and expertise. Couldn’t recommend them more for anyone buying in Sydney.

India Batkin

India Batkin

5 out of 5

My partner and I had an exceptional experience with Pivot Property Buyers, particularly Oskar. As expats navigating the Eastern Suburbs market (which is definitely not for the faint-hearted), having an expert in our corner made all the difference. Oskar guided us through every step with clarity, con...

zac mccowage

zac mccowage

5 out of 5

Damien Hayson, our buyers agent was fantastic. He was available day and night, explained every step in great detail and most importantly secured us our dream home in 2 weeks for an unbelievable price. The rest of the team have also been great. Elise, has been of great assistance during the post sale...

Charlotte Wills

Charlotte Wills

5 out of 5

The Pivot team were absolute professionals from day one. From our onboarding through to the purchase of our house, my husband and I felt supported the entire way. As first home buyers in Australia, Georgia helped us navigate the market and we felt informed and in safe hands through the process. Geor...

Showing 1 to 10 of 108 reviews

Rating Breakdown

5
108 (100%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
0 (0%)
Based on the 108 reviews published on PropertyGo (of 462 on Google)

Review Trend

5.0 average rating vs 4.9 across all buyer's agents on PropertyGo

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