Keyhole Property Investments

4.7Rated 4.7 out of 5 from234 Google reviews

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Keyhole Property Investments reviews

Showing 83 of their 234 Google reviews, newest first.

Rating breakdown

4.7

Rated 4.7 out of 5

234 Google reviews

5
76 (92%)
4
1 (1%)
3
0 (0%)
2
0 (0%)
1
6 (7%)
The 83 Google reviews shown here

What their buyers say

Who reviewed them
What they mention

Read from the Google reviews shown here. A review can count under more than one.

Review insights

Overall, Melissa Opie at Keyhole Property Investments has received a mix of positive and negative feedback. While many clients praise her professionalism, communication, and genuine care, there are significant concerns regarding her handling of tenant relations and property management. Potential clients should weigh these factors carefully.

Tone of the reviews: 75% positive, 10% neutral, 15% negative.

Strengths

  • Professional and knowledgeable
  • Excellent communication
  • Genuine care for clients

What could be better

  • Unprofessional behaviour
  • Poor handling of repairs
  • Privacy violations

Google reviews of Keyhole Property Investments

Rating
About

83 reviews · newest first

Gary Flynn

5 out of 5

Melissa at Keyhole Property Investments has been absolutely amazing throughout the entire leasing process. She has been kind, friendly, professional, and thorough every step of the way. She completed all the necessary checks promptly, kept me informed throughout the entire application process, and ...

Ronan McCann

5 out of 5

I started out as a renter managed by Melissa Opie and KPI since 2021. When I received a notice to vacate as the owner wanted to sell, Melissa who I got to know over the years of management took the time to have an open and honest conversation with me about whether buying might be an option as she kn...

  • Negotiation

Robert Henningham

5 out of 5

Melissa has been a pleasure to work with throughout our rental agreement, and brings a professional approach and at every stage. As a buyer’s advocate. You can tell she genuinely understands both sides of the transaction, and that perspective has made a big difference.

Nick T

5 out of 5

I’ve had an excellent experience with Melissa Opie at KPI. She is incredibly kind, transparent, down to earth and consistently shows genuine care and interest in her clients. Melissa has gone above and beyond on several occasions to make sure things go as smoothly as possible. She is reliable, atten...

Laura Hassan

1 out of 5

Mellisa Opie is a generally very stressful to deal with. During our tenancy, it was only her running KPI, and i wouldn’t trust her office with any property of my own. Property owners, I would not recommend letting her schedule or manage repairs of your properties. Even letting her manage tenants, I...

Alexandra Lenon

5 out of 5

Melissa at Keyhole Property Investments has been absolutely amazing throughout the entire leasing process. From the very beginning, she was professional, responsive, and genuinely kind. What stood out most was how she treated me not just as a renter, but as a person. Melissa also showed great care ...

Jeanette Crea

5 out of 5

I can highly recommend Melissa Opie of Keyhole Property Investments as your vendor advocate. Melissa is an incredible negotiator and she successfully sold my home of 43 years. As an older woman I felt protected with Melissa to guide me through the sales process . Melissa is a true professional and ...

Emily McDonald

5 out of 5

After a bad experience with another property management agency, I changed to KPI who have been proactive, responsive and forthcoming with advice from their many years of experience in the industry. It has been a huge help to have Melissa onside, especially while I have been living overseas. Most imp...

ez khan

5 out of 5

Melissa was by far the best property advocate we came across while searching for a rental recently. The owner had used Melissa as a buyers advocate to and had her agency manage it so i knew that was trusted. It was clear she more than a property manager. From the start, her communication was clear, ...

  • Investor

Jared Agent

5 out of 5

Melissa and the team made our move into a new apartment really smooth especially with moving out of the family home for the first time. She was super welcoming, easy to talk to and really understood us as tenants. Great communication, quick replies and very professional throughout. Always a pleasure...

Showing 1 to 10 of 83 reviews

Review trend

Reviews per month, last 24 months

Drawn from the 83 reviews shown here, not all 234 that Keyhole Property Investments has on Google.

25 reviews from Nov 2024 to Oct 2026, by month. The busiest month was July 2025, with 4 reviews. Latest review 1 July 2026 · 8 reviews in the last 12 months.

4.7 average rating, against 4.9 across all buyer's agents on PropertyGo.

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