Highlands Arrivals

4.9Rated 4.9 out of 5 from43 Google reviews

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Highlands Arrivals reviews

All 46 of their Google reviews, newest first.

Rating breakdown

4.9

Rated 4.9 out of 5

43 Google reviews

5
45 (98%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
1 (2%)
The 46 Google reviews shown here

What their buyers say

Who reviewed them
What they mention

Read from the Google reviews shown here. A review can count under more than one.

Review insights

Overall, Adam is highly regarded for his professionalism, communication, and dedication to client success. However, there are concerns regarding retainer fees and communication in specific instances that need addressing.

Tone of the reviews: 75% positive, 15% neutral, 10% negative.

Strengths

  • Exceptional client care
  • Great communication
  • Knowledgeable about the market

What could be better

  • Issues with retainer fees
  • Lack of follow-up on some agreements
  • Frustration with communication in some cases

Google reviews of Highlands Arrivals

Rating
About

46 reviews · newest first

Michelle Lewis

5 out of 5

Adam is a genuine soul who cares about his clients and the results they achieve together. Adam works really hard for his clients in all aspects of the work he does. Adam covers off on essential and extra due diligence so that his clients feel reassured, relaxed and know everything is reviewed. If yo...

Sarah Smith

5 out of 5

I’ve had the pleasure of collaborating with Adam on multiple transactions in Bendigo, and I can confidently say he is exceptional at what he does. Adam operates with complete integrity honest, kind, and incredibly easy to work with. His knowledge of the market and strategic approach to negotiations...

  • Negotiation

clint king

5 out of 5

I'm a single dad with three kids, workin my guts out diggin tunnels under Sydney. Needed an SMSF place that wasn't gonna bleed me dry with repairs. Heard enough horror stories to know what I didn't want. Adam pulled a proper off market deal. Seller came straight to adam cause they didn't wanna muck ...

  • Family home
  • Investor
  • Off-market access
  • Negotiation

Individual PT

1 out of 5

Dealing with Adam (Horizon buyers agency) started out great we locked in and secured a property immediately with a plan to eventually add a granny flat to the property. Although this is as far as the plan went and I was immediately charged a retainer for the granny flat addition although no work was...

  • Investor

Sarah

5 out of 5

I’ve had the pleasure of collaborating with Adam on multiple transactions in Bendigo, and I can confidently say he is exceptional at what he does. He operates with complete integrity honest, kind, and incredibly easy to work with. His knowledge of the market and strategic approach to negotiations a...

  • Negotiation

Daniel Clayton

5 out of 5

We recently engaged Adam Gordon and Highlands Arrivals to help purchase our dream home in Bowral. The whole process was seamless from our first meeting right through to settlement. Before engaging them, we felt pretty overwhelmed and unsure what was fair value, but Adam simply and expertly presented...

  • Negotiation

Jake Williams

5 out of 5

Before working with Adam from Highlands Arrivals, we were honestly feeling pretty lost with our property search. We’d been looking for a while but just couldn’t seem to find the right place or get the right guidance. A good mate recommended Adam to us, and it turned out to be one of the best calls w...

Individual PT

5 out of 5

I had interviewed many buyers agents prior to contacting Adam, they seem to follow the same blueprint. Buy off plan in an apparent up and coming suburb with "projected" growth. This was not something I was interested in and could not be sold on the idea. Adam actually listens to what you want and wo...

Joey Zinghini

5 out of 5

I WITHDREW 62K IN EQUITY IN JUST 4 MONTHS! Upon recent valuation, my first investment property has grown 151k in just 12 months! 🤯🤯🤯 If there were a 6-star rating, I'd give them that! Adam was/is amazing for my first investment property! "Was" because the process through Highlands arrivals was ...

  • Investor
  • Investment strategy

Kelly Witherspoon

5 out of 5

I worked with Adam recently on a property purchase for one of his clients, and I was really impressed with how dedicated he was to getting the best result for them. He clearly had their best interests at heart every step of the way and made the whole process easy and professional. Adam was great to ...

Showing 1 to 10 of 46 reviews

Review trend

Reviews per month, last 24 months

15 reviews from Nov 2024 to Oct 2026, by month. The busiest month was March 2026, with 4 reviews. Latest review 26 May 2026 · 7 reviews in the last 12 months.

4.9 average rating, against 4.9 across all buyer's agents on PropertyGo.

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