Empower Wealth Advisory - Reviews

4.9
324 reviews on Google
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Review Insights

Summary of client reviews

Empower Wealth has received a mix of reviews, with many clients praising the professionalism and communication of the team, leading to a smooth and stress-free experience. However, there are significant concerns regarding transparency and alignment with client objectives, particularly in property selection. Overall, while many clients had positive experiences, there are critical areas for improvement that need to be addressed.

😊
70%Positive
😐
10%Neutral
😞
20%Negative

Strengths

  • + Outstanding communication
  • + Professional and knowledgeable team
  • + Stress-free process
  • + Clear guidance and support
  • + Efficient and timely service

What could be better

  • - Lack of transparency in property selection
  • - Misalignment with client objectives
  • - Poor performance of investment properties
  • - Inadequate investigation of property issues
  • - Feeling of being steered towards specific areas

Frequently Mentioned

communication 8process 8support 6experience 6professional 5team 5property 5clear 5stress-free 5recommend 5

Featured Reviews

Jason Ford
Most Detailed

Our experience with Empower Wealth has been nothing short of exceptional, leaving us extremely satisfied with their service. Their ability to transform our vague aspirations into a tangible plan with achievable goals has been invaluable. The guidance provided by Joel was a game-changer – he skilfully broke down the complexities into manageable steps, addressed misconceptions, and significantly contributed to our understanding of the process.What sets Empower Wealth apart is their commitment to providing strategies that go beyond the theoretical. The projections and graphical analyses not only catered to my affinity for numbers but also played a pivotal role in unraveling the intricacies of different components. Now armed with a comprehensive and actionable plan, we feel not only prepared but genuinely excited to implement and work towards our real estate goals. Empower Wealth's blend of expertise, personalised guidance, and tangible strategies has truly empowered us to navigate our financial journey with confidence.Edit:We've recently used their mortgage services and below is our review of that.We have had a great experience working with Sandra and her team. Our situation was fairly complex (at least for us) with an existing investment property and visa requirements, but Sandra was able to find us the right solution and negotiate on our behalf with the bank through the whole process to make sure we got the best deal. I genuinely don't think we would have been able to achieve what we have without her team's help.We've already recommended her services to friends and family as we were that impressed.

5 June 2024

Michael Philips
Latest 5-Star

Dean, Kade and the team at Empower Wealth were fantastic to deal with. Nicole and I were working to a very tight timeframe to secure our loan, and Dean and his team made it happen. Their professionalism, friendliness and excellent communication made the entire process smooth and stress-free. We'll definitely continue using Empower Wealth for our future finance needs, as we've always been impressed with the outstanding service they provide. Thank you again for all your hard work. Michael & Nicole

29 July 2026

H Fisher
Recent

It was a pleasure working with Riley and his team, Clay and Basanta, throughout the entire process. They made what can often be a roller coaster experience feel seamless from their side. From the constant updates at every stage and patiently answering my questions to the smooth handovers between each step, their communication and professionalism were outstanding. After a few unsuccessful offers, they helped me secure the right property, settle within just four weeks, and experience a completely stress-free settlement with zero issues. I highly recommend the Empowered Wealth team. Their expertise, communication, and genuine partnership throughout the buying process made all the difference.

15 July 2026

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Showing 120 of 120 reviews

Michael Philips

Michael Philips

5 out of 5

Dean, Kade and the team at Empower Wealth were fantastic to deal with. Nicole and I were working to a very tight timeframe to secure our loan, and Dean and his team made it happen. Their professionalism, friendliness and excellent communication made the entire process smooth and stress-free. We'll ...

H Fisher

H Fisher

5 out of 5

It was a pleasure working with Riley and his team, Clay and Basanta, throughout the entire process. They made what can often be a roller coaster experience feel seamless from their side. From the constant updates at every stage and patiently answering my questions to the smooth handovers between ea...

Natalie Jong

Natalie Jong

5 out of 5

Anthony made everything clear and was incredibly supportive throughout our home-buying journey. Along with the outstanding support from his team, including Mohan and Crawford, the entire process felt well-managed and stress-free. They were always professional, responsive, and willing to answer our q...

Sarah Gilmour

Sarah Gilmour

5 out of 5

Sandra and her team were exceptional to deal with and and we could not be happier with how they handled our refinancing and construction loan application. Sandra found us competitive products that met our needs, all information was communicated and presented exceptionally well making it very easy fo...

khan hanington

khan hanington

5 out of 5

The communication by the lending team was outstanding, we had regular updates and everything new stage of the process. Jake and the team always made themselves available if we need some questions answered. I would highly recommend the empower wealth team for anyone interested in getting new lending ...

Nathan Simone

Nathan Simone

5 out of 5

I cannot recommend Empower Wealth highly enough. From start to finish, the entire process was handled professionally, efficiently, and with outstanding communication throughout. Every question we had was answered quickly and clearly, making what could have been a stressful experience feel smooth and...

Chris Scott

Chris Scott

1 out of 5

A year ago, we engaged Empower Wealth to help us buy a long-term investment property in Victoria. We went into the process with Frankston and Geelong as our preferred areas, with the inner north as a secondary preference. As first time investors, we put a lot of trust into Empower Wealth and the bu...

Vanessa Sawyer

Vanessa Sawyer

5 out of 5

I couldn’t recommend Team Mat (Mat, Caitlyn, Floyd and Kade) more highly for all your brokerage needs. Their communication was exactly what we needed as full-time workers with very limited time. We honestly could not have managed the purchase of our new home, the sale of our old one, and the transit...

Caine Miller

Caine Miller

5 out of 5

Polly was very knowledgeable and practical, easy to communicate with and built trust through the meeting process. My Wife and I had a very good experience with her and we like the fact that she was someone who could give views on her own personal experience that were relevant and practical. It was a...

Craig M

Craig M

5 out of 5

Through listening to the Property Couch Podcast I choose to seek Financial advise from Empowerwealth based on the bias towards property. Initial engagement through Ben and Riley was very professional and well structured. Polly was fantastic, very knowledgeable and intelligent in order to view our si...

Showing 1 to 10 of 120 reviews

Rating Breakdown

5
116 (97%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
4 (3%)
Based on the 120 reviews published on PropertyGo (of 324 on Google)

Review Trend

4.9 average rating vs 4.9 across all buyer's agents on PropertyGo

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