Review Insights
Strengths
- + Outstanding communication
- + Professional and knowledgeable team
- + Smooth and stress-free process
- + Genuine care and support
- + Efficient and timely service
Areas to Note
- - Poor performance of investment properties
- - Negative gearing issues
- - Overwhelming process for first-time buyers
- - High initial costs for buyers agent
- - Limited options for refinancing
Frequently Mentioned
Overall, Empower Wealth has received overwhelmingly positive feedback for their communication, professionalism, and support throughout the mortgage and property buying process. While there are some concerns regarding investment performance and costs, the majority of clients express satisfaction and a willingness to recommend their services.
Based on 20 reviews analysed
Featured Reviews
Our experience with Empower Wealth has been nothing short of exceptional, leaving us extremely satisfied with their service. Their ability to transform our vague aspirations into a tangible plan with achievable goals has been invaluable. The guidance provided by Joel was a game-changer – he skilfully broke down the complexities into manageable steps, addressed misconceptions, and significantly contributed to our understanding of the process.What sets Empower Wealth apart is their commitment to providing strategies that go beyond the theoretical. The projections and graphical analyses not only catered to my affinity for numbers but also played a pivotal role in unraveling the intricacies of different components. Now armed with a comprehensive and actionable plan, we feel not only prepared but genuinely excited to implement and work towards our real estate goals. Empower Wealth's blend of expertise, personalised guidance, and tangible strategies has truly empowered us to navigate our financial journey with confidence.Edit:We've recently used their mortgage services and below is our review of that.We have had a great experience working with Sandra and her team. Our situation was fairly complex (at least for us) with an existing investment property and visa requirements, but Sandra was able to find us the right solution and negotiate on our behalf with the bank through the whole process to make sure we got the best deal. I genuinely don't think we would have been able to achieve what we have without her team's help.We've already recommended her services to friends and family as we were that impressed.
5 June 2024
The communication by the lending team was outstanding, we had regular updates and everything new stage of the process. Jake and the team always made themselves available if we need some questions answered. I would highly recommend the empower wealth team for anyone interested in getting new lending or looking to refinance an existing mortgage.
24 June 2026
Polly was very knowledgeable and practical, easy to communicate with and built trust through the meeting process. My Wife and I had a very good experience with her and we like the fact that she was someone who could give views on her own personal experience that were relevant and practical. It was also great to speak to someone that was a qualified professional with a long work history in finance that wasnt trying to sell us something. She was very respectful of our own views and experiences with investing and guided us rather than pushed.
25 April 2026
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Showing 115 of 115 reviews
khan hanington
The communication by the lending team was outstanding, we had regular updates and everything new stage of the process. Jake and the team always made themselves available if we need some questions answered. I would highly recommend the empower wealth team for anyone interested in getting new lending ...
Caine Miller
Polly was very knowledgeable and practical, easy to communicate with and built trust through the meeting process. My Wife and I had a very good experience with her and we like the fact that she was someone who could give views on her own personal experience that were relevant and practical. It was a...
Vanessa Sawyer
I couldn’t recommend Team Mat (Mat, Caitlyn, Floyd and Kade) more highly for all your brokerage needs. Their communication was exactly what we needed as full-time workers with very limited time. We honestly could not have managed the purchase of our new home, the sale of our old one, and the transit...
Craig M
Through listening to the Property Couch Podcast I choose to seek Financial advise from Empowerwealth based on the bias towards property. Initial engagement through Ben and Riley was very professional and well structured. Polly was fantastic, very knowledgeable and intelligent in order to view our si...
Mitch JF
We had an outstanding experience with Empower Wealth Mortgage Brokers and couldn’t recommend them highly enough. As first home buyers, the whole process can feel pretty overwhelming, but Anthony made everything so smooth and easy to understand from start to finish. His communication was absolutely p...
Nathan Simone
I cannot recommend Empower Wealth highly enough. From start to finish, the entire process was handled professionally, efficiently, and with outstanding communication throughout. Every question we had was answered quickly and clearly, making what could have been a stressful experience feel smooth and...
Crystal Vili
It's hard to describe how amazing our experience with Empire Wealth broker Anthony has been without drawing comparisons to past experiences with other brokers but I just wish we had made the switch a long time ago. With the level of communication and detail we were provided at each step of the refin...
L G
We are extremely happy with the service provided, we would not hesitate to give a 5-star review. From start to finish, the process was handled with professionalism, transparency, genuine care and empathy towards clients needs. Communication was clear and timely throughout the stages, processes were ...
TASSIE 001
I loved working with Barton and his team at Empire Wealth. Barton was extremely knowledgeable, helpful and efficient and provided me with the best outcome. The team kept in constant communication to keep me well informed every step along the way. They achieved my finance goals quickly and efficientl...
JF TA
Been a property investor for sometime and it's the first time I've used a buyers agent. I'd got to say its been great dealing with Christa. The process was simple and I didn't have to worry about research or the stress of auctions or missing out on a sale. Christa provided me with clear communicatio...
