BuyEast - Reviews

4.9
60 reviews on Google
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Review Insights

Summary of client reviews

Overall, BuyEast has received overwhelmingly positive feedback for their professionalism, responsiveness, and ability to secure properties in a competitive market. Clients appreciate the personalized service and expertise provided by the team, making the home buying process smoother and more enjoyable.

😊
85%Positive
😐
10%Neutral
😞
5%Negative

Strengths

  • + Highly responsive
  • + Professional and knowledgeable team
  • + Exceptional customer service
  • + Ability to find off-market properties
  • + Stress-free and enjoyable process

What could be better

  • - Expensive
  • - Limited availability during peak times
  • - Some clients felt overwhelmed by options
  • - Occasional communication delays
  • - Not all agents are equally experienced

Frequently Mentioned

BuyEast 15Will 10professional 9experience 8responsive 7home 7recommend 6property 6team 5support 5

Featured Reviews

Bel and Alex.
Most Detailed

2022 REVIEWThis is the second time in recent years that we have used the BuyEast team to purchase a home. Incredible experience. Very grateful for the expertise and guidance of Will Hotson and the team. Wouldn't hesitate to recommend BuyEast!JUNE 2020 REVIEWWe are absolutely thrilled with our Buy East journey with Will Hotson. Wish we had called sooner!We searched for many years to find the right house in a competitive Eastern suburbs market. We had been to so many open homes and auctions, reviewed countless contracts, scoped various properties with builders and been incredibly close so many times…. but we never managed to secure our own home!With a new baby on the way and it being an absolute necessity to move from our current home, we were getting a bit desperate. We gave Will a near impossible task - a 3 bedroom light filled house with a garden, north aspect at rear, on a quiet street, on a budget, easy parking, closer to the beach, close enough to the action but far enough from the action to be peaceful, close to a dog and kid friendly park, potential for future growth, close to the best public primary schools in the east… the list of demands goes on! Not to mention the biggest demand - we would need to renovate and get moved in comfortably before baby arrives!We didn’t really think it was possible but he did it - and in just 4 weeks!There are some big differences that make the Buy East team so unique.1. They know all the ins and outs of the East - insider knowledge of the streets, what is and isn’t likely possible for a renovation, how to add value, what sold/when/how much/issues, even right down to if there were known troublesome neighbours or future developments on the street.2. They provide great value at every step of the process and considered things we would never have thought of. Will's advice and ideas on renovations were incredibly valuable and made all the difference.3. The assistance wasn’t limited to just finding the property - everything was covered…. Recommendations of lawyers for contacts, mortgage brokers, renovation companies and more.4. The assistance throughout the settlement period has been beyond helpful.5. Most importantly though, they are connected in al the right ways. We purchased a property that, despite previously being on every mailing list on the eastern suburbs, we would never otherwise have seen. Will’s relationships ensured we saw this off market property as soon as it was for sale. And once we knew we wanted it, Will moved at the speed of light to help us secure our property.We are very impressed with Will - he is a "real human being" who understands budget, the needs but also wants of a home, realities of family life etc. He is prompt, well informed, on the ball and an absolute delight to work with.Couldn’t speak more highly of Will, Mark and the Buy East team. We were a tough client to please - we wanted it all - we got that and then some.Thank you from our little family! We look forward to working with you again when we outgrow our latest purchase and need to find our next dream home in years to come.Positive Professionalism

5 August 2023

Kristen Wong
Latest 5-Star

From our first meeting with Will to exchanging contracts, we went from start to finish in 2 and a half weeks! We were looking for a buyer's agent who was a great communicator, had the best connections and understanding of the market we were looking in, and a great negotiator. Will definitely delivered. It opened up opportunities for us that we wouldn't have considered ourselves and kept us focused as we were working to a tight timeframe. In helping us close our settlement, Will's building experience and knowledge also helped us identify potential areas of concern and he gave us great connections for our future renovations. We really enjoyed working with Will and would highly recommend him to anyone looking to buy in the Eastern Suburbs.

5 May 2024

Michael Corio
Recent

Will and Alex were absolutely fantastic in helping us find our dream home! They were extremely knowledgeable about the market, providing property options in advance of public listings, and most importantly advising us when to walk away on a property where an owner refused to accept a great offer. I would highly recommend BuyEast if you are ever looking for the best buyer’s agent, and people who care about you rather than just a commission. Very reasonable rates and flexible as well- thanks again BuyEast!

30 April 2024

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Showing 51 of 51 reviews

Kristen Wong

Kristen Wong

5 out of 5

From our first meeting with Will to exchanging contracts, we went from start to finish in 2 and a half weeks! We were looking for a buyer's agent who was a great communicator, had the best connections and understanding of the market we were looking in, and a great negotiator. Will definitely deliver...

Michael Corio

Michael Corio

5 out of 5

Will and Alex were absolutely fantastic in helping us find our dream home! They were extremely knowledgeable about the market, providing property options in advance of public listings, and most importantly advising us when to walk away on a property where an owner refused to accept a great offer. I ...

Anne Houston

Anne Houston

5 out of 5

We love Mark & Will at Buy East. We loved our experience and are super stoked with the outcome.We will be coming back to use Mark again and again if we need another property… which we are hoping for in the future. We will 100% be going back for another great experience. We bought our property while...

Anne Houston

Anne Houston

5 out of 5

We love Mark & Will at Buy East. We loved our experience and are super stoked with the outcome. We will be coming back to use Mark again and again if we need another property… which we are hoping for in the future. We will 100% be going back for another great experience. We bought our property whi...

Jeremy Hill

Jeremy Hill

5 out of 5

Our experience working with Kim & Darcy from BuyEast was second to none. From the initial consultation, right through to settlement, they’ve guided us through the journey of buying our new home with professionalism and care. Kim & Darcy genuinely took the time to get to know us and our priorities, ...

Hannah Waites (holding account)

Hannah Waites (holding account)

5 out of 5

Aaron was a pleasure to deal with. His knowledge of property is highly impressive compared to most of the other buyers agent I have dealt with and I was thoroughly impressed by his ability to keep his clients comfortable throughout the buying process. I look forward to having many further dealings w...

Ryan Johns

Ryan Johns

5 out of 5

We used BuyEast to help us purchase a 2 bed unit and we could not be more pleased with our decision. With a low budget I thought they wouldn’t show much interest in taking us as a client but how wrong we were! We had a video call with Kim where she explained how they work and what to except from the...

Raphael Sebban

Raphael Sebban

5 out of 5

I had the pleasure of working with Aaron Stern and BuyEast on the purchase of my first home as an owner-occupier. Aaron demonstrated an impressive understanding of the Sydney Eastern Suburbs real estate market, and was very understanding and accommodating of my needs and requirements for the type of...

Alistair G

Alistair G

5 out of 5

Will and the team were fantastic to work with, I’m certain I would have not have found the home I did without them

Angus Roby

Angus Roby

5 out of 5

Will and the entire BuyEast Team made our whole experience so easy and enjoyable. They were able to answer any questions we had and were available whenever we needed them. I would recommend them to anyone!

Showing 1 to 10 of 51 reviews

Rating Breakdown

5
49 (96%)
4
0 (0%)
3
1 (2%)
2
0 (0%)
1
1 (2%)
Based on the 51 reviews published on PropertyGo (of 60 on Google)

Review Trend

4.9 average rating vs 4.9 across all buyer's agents on PropertyGo

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