Review Insights
Strengths
- + Exceptional knowledge of the property market
- + Genuine and caring approach
- + Excellent communication skills
- + Professional and transparent
- + Ability to make the process enjoyable
Frequently Mentioned
Overall, the reviews highlight Jayne and Vanessa's exceptional service as buyer agents, showcasing their professionalism, knowledge, and genuine care for their clients. They have successfully helped numerous clients navigate the competitive Brisbane real estate market, making the home-buying process smoother and more enjoyable.
Based on 20 reviews analysed
Featured Reviews
The real estate market we were in was tough, and I honestly don’t think we would have secured a property without Jayne’s help. Without her, we’d probably still be refreshing realestate.com.au, getting frustrated by the same lackluster listings (or lack of new listings altogether!) or watching the good ones sell for prices well beyond our budget, edging closer to being priced out. From our very first phone call, Jayne was informative, transparent about her process, and incredibly reassuring. We left that initial conversation feeling hopeful for the first time in a long while. It had already been a long journey for us; our budget had shifted, and we were still navigating a competitive and fast-moving market. Jayne stayed in regular contact, checking in every week, even when there was nothing new to report. That consistency really helped us feel supported and confident throughout. She ultimately found us an off-market property that we inspected and were keen to pursue. The timing, right over Christmas and New Year, added complexity, and the negotiations involved a lot of back and forth. Jayne guided us through it all with calm, clear advice, knowing exactly when to engage and when to hold back. About a month after the initial inspection, we secured the property! We truly believe that without Jayne, we’d still be searching and missing out in this incredibly competitive market. We’re so grateful she helped us find our new home! If you’re looking for someone who’s approachable, deeply knowledgeable about the Brisbane real estate market, and genuinely easy to work with, Jayne is the buyer’s agent for you.
28 June 2025
We feel very lucky to have found Jayne. She secured us an amazing family home that greatly exceeded our expectations, something we didn’t think would be possible in this crazy market. Jayne is genuine, professional and very easy to deal with. She is both generous with her time and the sharing of her market knowledge. We really enjoyed our time with Jayne. She worked hard to find us a home that meets our current and future needs and feel really grateful to her for securing us a home we never would have been able to buy without her good property intuition and negotiation strategies.
9 July 2021
I was so happy to find Jayne from The Informed Buyer for our house purchase in Brisbane. She helped my family secure a home in a very tight market, in a neighborhood we love. What truly sets Jayne apart (and I interviewed many agents!) was her data-driven approach to purchasing, combined with her down-to-earth, genuine nature. The real estate industry can feel inauthentic, so it was a relief to find Jayne—someone who is all the things you need: extremely knowledgeable, organised, and an excellent communicator, yet a real human whom we genuinely felt connected to. We were amazed at the level of research and dedication she poured into our offers and appreciated her ability to instinctively know the 'good pockets' of neighborhoods. As non-locals, her network of parent friends provided invaluable, up-to-date info on local schools. If you are looking for a Buyers Agent, literally look no further. Jayne is the real deal.
25 November 2025
Monthly Review Trends
Weekly Review Activity
Rating vs Platform Average
Review Length Distribution
Rating Breakdown
Platform Comparison
Showing 45 of 45 reviews
Michelle Gilbert
We feel very lucky to have found Jayne. She secured us an amazing family home that greatly exceeded our expectations, something we didn’t think would be possible in this crazy market. Jayne is genuine, professional and very easy to deal with. She is both generous with her time and the sharing of her...
G K
I was so happy to find Jayne from The Informed Buyer for our house purchase in Brisbane. She helped my family secure a home in a very tight market, in a neighborhood we love. What truly sets Jayne apart (and I interviewed many agents!) was her data-driven approach to purchasing, combined with her do...
Trevor Tippett
Jayne is AMAZING! Her dedication and attention to her clients sets a very high bar. I worked closely with Jayne on a recent sale of an apartment in Newstead and found Jayne to be not only genuine in her dealings but also persistent to ensure her client was represented above any other buyer’s in the...
Kate Renton
We are more than happy to give Jayne and Vanessa a huge shout out for helping us get our dream house! From our very first meeting with them, it was like working with friends. They knew the real estate game in Brisbane inside out, and they walked us through our whole home-buying journey with kindnes...
Mathew Abboud
Working with Jayne from The Informed Buyer was an absolute pleasure. Jayne introduced a highly qualified and well-prepared buyer to one of our listings, and her professionalism throughout the process was outstanding. From the outset, Jayne’s communication was clear, prompt, and collaborative, ensu...
Dean Benson
With so many options for Buyers Agents, we feel very lucky that we found Jayne and Vanessa at The Informed Buyer. They are both so knowledgable about the areas they specialise in, and they make the process of finding a property actually fun. They are both really easy to get along with, and once we e...
Vanessa Thacker
We couldn’t be happier with our experience using the Informed Buyer to buy our townhouse in Brisbane. Jayne has exceptional knowledge of the property market in Brisbane and is prepared to give candid advice on properties and how/if they meet your criteria. The property purchasing process can be diff...
Helen Blake
I recently had the pleasure of working with Jayne and Vanessa for my Brisbane unit purchase, and I couldn’t be happier with the experience. Their great knowledge and connections in the industry were evident from the start. They were quick to understand my preferences and what I wanted to avoid, maki...
Sam Camm
I recently had the pleasure of dealing with Jayne from The Informed Buyer. Jayne is an incredibly professional Buyer's Agent who comes with a great energy and a wealth of knowledge and experience. She conducted herself with integrity and was very transparent throughout the entirety of the negotiatio...
Christopher Knipe
The real estate market we were in was tough, and I honestly don’t think we would have secured a property without Jayne’s help. Without her, we’d probably still be refreshing realestate.com.au, getting frustrated by the same lackluster listings (or lack of new listings altogether!) or watching the go...
