Review Insights
Summary of client reviews
The reviews indicate a strong dissatisfaction with the services provided by Acumentis, particularly regarding communication, professionalism, and the accuracy of valuations. There is a clear need for improvement in these areas to regain customer trust.
What could be better
- - Poor communication
- - Unprofessional service
- - Significant undervaluation
- - Delayed valuations
- - Lack of integrity
Frequently Mentioned
Showing 6 of 6 reviews
Bhavin Thakkar
Really hard to deal with. Medical commercial space valued by Warehouse specialist caused entire deal to fall over. Also valuer was extremely hard to deal with. Had no comms with agent to make sure correctness of details which is critical in the commercial space or else so easy to underquote based on...
Sally Bundalian
The Consultant does not care at all. She would like to hang up the phone even I am not yet done speaking, so rude. The valuation took more than 2 weeks to be completed. So worst than other Valuer Companies..
Sandra Nolan
I am a home owner and also a tenant. Unbeknownst to my husband and I, turns out the home owner reached out to Acumentis for a valuation to be done on their property. The real estate agency and the owner should have given us the heads up, but unfortunately they didn't. What bothers me is Acumentis ...
Leigh James
Advised they'd complete a valuation last week. Advised this week they were busy and would get to it when they can. Cooling off period ending in a week so had to cancel and re-order. If you cant do the job in time, dont pick it up. People risk losing hunders of thousands of dollars if they missing...
Tina Zanatta
Bank sent them out. They undervalued our house significantly. It's now late October 2021 and report states they compared it to house sales from back in February 2021, when the median house price was $500k less. If that was their approach, why did they even bother coming out?
Raeid Zreika
Received a valuation report Back from my broker carried out by acumentis and valuation came back way under which is beyond unacceptable. In their report it shows they have compared 1 bed 1 bath units to my 2 bed 2 bath unit and did not compare the most recent 2 bed 2 bath sales but instead compared ...
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1.6 average rating vs 4.9 across all buyer's agents on PropertyGo
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