Buyer's Advocate - Reviews

4.9
143 reviews on Google
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Review Insights

Summary of client reviews

Overall, the reviews highlight a consistently positive experience with the buyer agents, particularly Leigh and Sam, who are praised for their expertise, support, and ability to make the home buying process smooth and enjoyable. Clients felt well-informed and confident throughout their transactions.

😊
100%Positive
😐
0%Neutral
😞
0%Negative

Strengths

  • + Highly knowledgeable agents
  • + Excellent communication
  • + Supportive and responsive
  • + Stress-free buying experience
  • + Strong negotiation skills

Frequently Mentioned

Leigh 10Sam 6help 8property 8support 7experience 6recommend 5buy 5team 5process 5

Featured Reviews

Thinn Hlaing
Most Detailed

As a first time home buyer with no experience in property market, heard of all the stressful stories from my colleagues, friends and family members, I was so lost and unsure of where to start, physically and mentally drained and on top of that I was juggling with the very busy work schedules. From the first video call with Leigh, I could feel that I found the right person. I was so pleased that he explained to me about the process like a 5th grader the whole time with bite size information which made me less overwhelm. Leigh was very knowledgeable, down to earth person, always patient and responsive with no matter how small or big questions I had. He was always enthusiastic with his job, and always on time with the appointments. He even gave me numerous times of lift to different places for inspections. Within a month, Leigh helped me secure a beautiful two bedrooms villa unit with a lower price which gave me extra cash flow. He gave me detailed advice which made the buying process a lot faster than I thought. I was very relieved, calm during the whole process moreover, save me a lot time! I didn’t even feel like I was buying a house. Even my family and friends were very amazed with the process I went through. I would use the Buyer’s Advocate service again in the future and I recommend to anyone who wants to buy a property for any reason. Thank you so much Leigh, for achieving my first home with unbelievably stress free! I couldn’t have done it without you.

2 July 2025

Fiona Sutton
Latest 5-Star

It’s not easy and is really quite daunting to buy a property on your own, so I really appreciated Sam Lally’s support through the process, as well as how thorough, helpful and responsive he was. I also really appreciate that I didn’t feel pressured into buying things he’d found that just weren’t quite right for my self-confessed picky preferences. It was such a valuable thing to have someone on my side who knows how to ‘play the game’ with real estate agents. Very happy.

4 July 2026

Mahsa
Recent

We just wanted to thank Sam Lally for all his help and support over the last few months and especially these past few weeks as we finished the paperwork. It has been stressful for us being overseas and we really appreciate all of the guidance, his availability out of hours for phone calls and emails and patience with our endless questions! I think there's a lot of points where someone else would have told us to sort ourselves out or the deal would fall through and then wash their hands of it, and it means a lot that Sam went so far out of your way to help us. In the end, we are really happy with the house, it was a great find and a great location, and we would never have got anywhere close to landing it without all of your help. Thank you!

8 June 2026

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Rating

Showing 88 of 88 reviews

Fiona Sutton

Fiona Sutton

5 out of 5

It’s not easy and is really quite daunting to buy a property on your own, so I really appreciated Sam Lally’s support through the process, as well as how thorough, helpful and responsive he was. I also really appreciate that I didn’t feel pressured into buying things he’d found that just weren’t qui...

Mahsa

Mahsa

5 out of 5

We just wanted to thank Sam Lally for all his help and support over the last few months and especially these past few weeks as we finished the paperwork. It has been stressful for us being overseas and we really appreciate all of the guidance, his availability out of hours for phone calls and email...

Donna-Jean Nicholson

Donna-Jean Nicholson

5 out of 5

Top notch service. In between jobs and out of town, I relied on Leigh and team to assess, negotiate and settle my transaction. I found the team highly responsive to my range of queries and needs, and in the future would return. Highly recommended.

Soonho Lee

Soonho Lee

5 out of 5

Sam Lally was the most reliable buying agent throughout our house-searching journey. He provided excellent support, including strong knowledge of property evaluation, the local market, and all relevant aspects of purchasing a property. We highly recommend Sam to anyone considering buying a property,...

Andy D

Andy D

5 out of 5

Thanks Leigh + team for helping us get into our first home. Leigh’s expertise was vital in ensuring we selected the right house, and in negotiating with vendors + real estate agents in a very competitive market. Without Leigh’s advice we wouldn’t have got the deal over the line. He was also availabl...

Sarah Parker

Sarah Parker

5 out of 5

Sarah Ross is simply the best buyer's advocate. Without her support, we would not have been able to buy our dream home. Her industry knowledge, access to off-market properties, strong networks, and expert negotiating skills were invaluable. She truly understood our priorities, saved us enormous time...

Emily Tatti

Emily Tatti

5 out of 5

I can't thank Leigh enough for his help finding me my first home. After months of searching on my own, trying to navigate a market I didn't fully understand, and negotiating (poorly) with real estate agents, I reached out on the recommendation of my broker. From our first conversation I knew Leigh w...

Aleksandar Svonja

Aleksandar Svonja

5 out of 5

Just wanted to say thank you Leigh who made the process go very smoothly. It was my first time purchasing a property and got recommended by a friend. Would not recommend anyone else? The process was amazing and great. A great experience.

Jialian

Jialian

5 out of 5

Ruby and Liz were fantastic to work with! They were professional, attentive, and really helped us through every step of the process. Their advice was practical and always in our best interest, and they were always friendly and approachable. Highly recommended!

South Yarra Real Estate

South Yarra Real Estate

5 out of 5

I had the pleasure of working with Leigh recently and was genuinely impressed by his professionalism. His communication was first-class, always clear and timely and he went above and beyond - even taking the time to coordinate with me well after hours to ensure the deal got done smoothly.

Showing 1 to 10 of 88 reviews

Rating Breakdown

5
87 (99%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
1 (1%)
Based on the 88 reviews published on PropertyGo (of 143 on Google)

Review Trend

4.9 average rating vs 4.9 across all buyer's agents on PropertyGo

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